Pricing & Billing Terms

• Starter — solo operators. Core Commerce Brain™ and Executive Inbox.
• Professional — growing brands. Full decision suite and priority support.
• Enterprise — multi-brand orgs. SSO, custom roles, dedicated success, and DPA.

Subscriptions are billed on one of two cycles:

• Monthly — charged on the anniversary of your subscription start date.
• Annual — charged upfront with a discount vs. monthly.

Subscriptions renew automatically for the same term. You may cancel at any time before the renewal date from your billing settings — see the Refund & Cancellation Policy.

Invoices are issued at each billing event and available in-app under Billing. VAT/GST invoices are automatically generated where required.

Prices are exclusive of applicable taxes unless stated otherwise. You are responsible for VAT, GST, sales, or use taxes assessed by your jurisdiction. Valid tax IDs can be added in Billing.

Overdue invoices accrue interest at the lower of 1.5% per month or the maximum permitted by law. Accounts more than 15 days overdue may be suspended.

If a payment fails, we will retry the charge and notify you by email. If payment cannot be collected within 7 days, the account will be temporarily suspended. Full data is retained for 30 days.

Downgrades take effect at the end of the current billing period. Any features or seats no longer covered by the new plan will be locked automatically.

Upgrades are prorated to the current billing period and take effect immediately. New features become available in real time.

Payments are processed by Stripe (worldwide) and Paddle (select regions). We never store full card details. All processors are PCI-DSS Level 1 certified.

You can cancel at any time. Cancellations take effect at the end of the current billing period; you retain access until then. See the Refund & Cancellation Policy for full details.