What Commerce Brain™ can do, what it will never do, and the controls that keep your business data safe.
Commerce Brain™ is an executive reasoning engine. It reads signals from your connected commerce, finance, and marketing systems, cross-references them against your Decision Memory (private layer), and produces ranked decisions with evidence and confidence.
Every privileged action is logged with actor, timestamp, and payload hash. Logs are immutable and retained for 400 days.
Role-based access control ships out of the box with Owner, Admin, Operator, and Viewer roles. Enterprise adds custom roles and scoped API tokens.
Documented DR plan with RPO ≤ 15 minutes and RTO ≤ 4 hours. Full DR exercises are executed twice a year.
Our on-call team responds to Sev-1 incidents within 15 minutes. Customers are notified without undue delay of any confirmed incident affecting their data.
Decision Memory™
Decision Memory (private layer) is row-scoped and cryptographically isolated per tenant. Decision Memory (anonymous layer) operates only on anonymized aggregates. The two memories can never be mixed.
Report vulnerabilities responsibly to security@occean.com. We acknowledge receipt within 24 hours and coordinate disclosure with researchers.